Terms of Service

Welcome to NOW I WON CO.!
These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to these Terms. Please read them carefully.

At NOW I WON CO., we are committed to delivering high-quality menswear lifestyle garments, designed to give you an exceptional shopping experience.

Section 1: Who Can Use Our Services

By accessing our website, you confirm that you are of legal age in your jurisdiction of 18 years or that you have permission from a legal guardian to use our services.

Our products are for personal, non-commercial use only. Unauthorized use or misuse may lead to suspension or termination of your account.

Section 2: Your Account

• To place orders, you may be required to create an account.
  
  
• You agree to provide accurate, current, and complete information and to keep your login details secure.
  
  
• You are responsible for all activities conducted under your account.
  
  

We reserve the right to suspend or terminate accounts for violations of these Terms, fraudulent activities, or misuse of services.

Section 3: Product Information & Availability

• We strive for accuracy in product descriptions, details, and prices. However, minor variations may occur due to the handcrafted/artisanal nature of products.
  
  
• Product availability is subject to change without notice.
  
  
• We may limit the quantities of products or services offered.
  
  

Section 4: Pricing & Payment

• All prices are listed in INR (Indian Rupee) and include applicable taxes, unless stated otherwise.
  
  
• We accept the following payment methods: Credit/debit cards, UPI, wallets, net banking.
  
  
• Prices may be updated from time to time. In case of a pricing error, we will notify you before processing the order.
  
  

Section 5: Shipping & Delivery

• We deliver across India.
• Shipping timelines and charges are outlined in our Shipping & Delivery Policy.
  
  
• Once your order is dispatched, you will receive an Email/SMS with tracking details.
  
  
• While we strive for timely delivery, we are not liable for delays caused by factors beyond our control (e.g., courier delays, strikes, natural events).
  
  

Section 6: Returns & Exchanges

• Return and exchange requests must comply with our Return & Refund Policy.
  
  
• Products must be unused, in original packaging, and with tags intact.
  
  
• Personalized or custom-made products are not eligible for returns/exchanges.
  
  

Section 7: Privacy & Security

• Your personal information is collected and processed in line with our Privacy Policy.
  
  
• Payments are processed via secure gateways with industry-standard encryption.
  
  
• While we take reasonable measures to secure data, we cannot guarantee absolute security for online communications.
  
  

Section 8: Third-Party Services

Our website may contain links to third-party websites or services.

• NOW I WON CO. is not responsible for the content, policies, or practices of such third parties.
  
  
• Any interactions with them are at your own risk.
  
  

Section 9: Intellectual Property

• All website content — including text, designs, logos, product images, and branding — belongs to NOW I WON CO.
  
  
• Unauthorized use, reproduction, or distribution of our intellectual property is prohibited.
  
  
• You may not use our trademarks, trade names, or branding without prior written consent.
  
  

Section 10: Limitation of Liability

• NOW I WON CO. is not liable for direct, indirect, incidental, or consequential damages arising from use of our services.
  
  
• We are not responsible for delays, interruptions, or issues beyond our reasonable control.
  
  

Section 11: Governing Law & Dispute Resolution

• These Terms are governed by the laws of India.
  
  
• Any disputes will be resolved in accordance with the Arbitration and Conciliation Act, 1996.
  
  
• The arbitration seat/venue will be MUMBAI, MAHARASHTRA.
  
  

Section 12: Changes to Terms

We may revise these Terms from time to time. Updates will be posted on this page. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.

Section 13: Contact Us

For any questions about these Terms or our services, please reach out:

• Email: support@nowiwon.co.in
  
  
• Address: B-101 Kailash Esplande, Opp. Shreyas Cinema, LBS Marg, Ghatkopar West, Mumbai 400086
  
  
• Support Hours: Monday - Friday: 10:00AM - 6:00PM

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